A 99.9% Server Uptime
The main advantage of developing your own cloud web hosting system is that you don’t need to worry about compatibility – you configure a special set of software tools in such a way as to be compatible with a particular set of hardware parts. The end result is something even more steady and dependable, since there are fewer potential risks of failure. We have set up our cloud hosting platform atop time–tested hardware parts in addition to a significantly customized version of Security–Enhanced Linux so as to set up a completely safe and secure home for your own sites.
For this reason, with all our cloud web hosting service packages we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to supply a premium–quality hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve set up our very own custom network so as to ensure a supersonic connection speed with the rest of the world.
And thanks to this, no matter which datacenters you pick: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are disappointed with our hosting services, or if you think that they are insufficient, or if you decide that you want a Linux VPS servers instead of a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control of your domain names even if you close your account with us.
24/7 Technical Support
In case you run a hosting firm, your technical support engineers are extremely important. This is exactly why we have punctiliously handpicked a very skillful team of support engineers, each with many years of practice behind his back. With their help, we offer 24x7 support with each of our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All technical support inquiries are replied to in under an hour and our average response time is under twenty minutes!