Help and Support Channels
A 60 minutes Ticket Response Warranty
Our tech support crew is working day and night to respond to each of your help questions. Each ticket you send to us will be taken care of within no more than 1 hour. If your situation requires the aid of an administrator, we will send the ticket to the technician on shift and will let you know that the issue will soon be resolved.
Professional Technical Support Service
We give you 24x7 customer help through a lightning fast ticketing system included in your Control Panel. You may e mail us whenever you want about any of the software applications that come pre–configured on the virtual server, which include the desired Linux OS, the server administration panel and our custom produced Hosting Control Panel.
An Educational Help Zone
A descriptive and routinely updated article base is integrated into our in–house built Hosting Control Panel. It includes quick tips about how to perform all of the basic site management tasks. The Help area features descriptive how to tutorials and step by step video courses. You can gain access to the Help section by hitting the Help or Video buttons in the upper right side of each Control Panel section.